#fwCustomerAccessModal .form-group {
    margin-bottom: 15px;
}

#fwCustomerAccessModal textarea {
    resize: vertical;
}

#fwCustomerAccessModal .modal-body {
    max-height: 70vh;
    overflow-y: auto;
}

/* Compact Ticket / Case dropdown: viewport is about 3 incident rows; users scroll the rest */
#fwCustomerAccessModal .fw-customer-access-case-results {
    max-height: 180px;
    overflow-y: auto;
    border: 1px solid #ddd;
    border-radius: 4px;
    margin-bottom: 15px;
}

#fwCustomerAccessModal .fw-customer-access-case {
    padding: 6px 10px;
    cursor: pointer;
    border-bottom: 1px solid #eee;
}

#fwCustomerAccessModal .fw-customer-access-case:last-child {
    border-bottom: none;
}

#fwCustomerAccessModal .fw-customer-access-case:hover {
    background: #f5f5f5;
}

#fwCustomerAccessModal .fw-customer-access-case-title {
    font-weight: 600;
}

#fwCustomerAccessModal .fw-customer-access-case-subtitle,
#fwCustomerAccessModal .fw-customer-access-case-customer,
#fwCustomerAccessModal .fw-customer-access-case-status {
    font-size: 12px;
    line-height: 1.3;
    color: #555;
}

/* Active FirstWatch employee customer-access warning */
#fwCustomerAccessBanner {
    display: none;
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    width: 100% !important;
    min-height: 46px;
    background: #b71c1c !important;
    color: #ffffff !important;
    z-index: 99999 !important;
    box-shadow: 0 2px 5px rgba(0,0,0,0.22);
}

#fwCustomerAccessBanner .fw-customer-access-banner-content {
    min-height: 46px;
    padding: 7px 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 18px;
    flex-wrap: wrap;
}

#fwCustomerAccessBanner .fw-customer-access-banner-message {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    text-align: center;
}

#fwCustomerAccessBanner .fw-customer-access-banner-message strong {
    font-weight: 700;
}

#fwCustomerAccessBanner .fw-customer-access-banner-actions {
    white-space: nowrap;
}

#fwCustomerAccessBanner #fwEndCustomerAccess {
    background: #ffffff !important;
    color: #8b0000 !important;
    border: 2px solid #ffffff !important;
    font-weight: 700;
    padding: 6px 14px;
    border-radius: 4px;
}

#fwCustomerAccessBanner #fwEndCustomerAccess:hover {
    background: #f5f5f5 !important;
    color: #6d0000 !important;
    border-color: #f5f5f5 !important;
}

#fwCustomerAccessBanner #fwEndCustomerAccess:disabled {
    opacity: 0.75;
    cursor: not-allowed;
}

body.fw-customer-access-active {
    padding-top: 46px !important;
}

body.fw-customer-access-active .navbar-fixed-top,
body.fw-customer-access-active nav.navbar-fixed-top {
    top: 46px !important;
}

@media (max-width: 700px) {
    #fwCustomerAccessBanner .fw-customer-access-banner-content {
        gap: 8px;
        padding: 8px 10px;
    }

    #fwCustomerAccessBanner .fw-customer-access-banner-message {
        justify-content: center;
    }
}